Learning from the Tradie

Learning from the Tradie

The accounting and bookkeeping professions have much to learn from the trades. Doing business with a tradesperson today is a very different experience from three or four years ago. Getting a plumber or electrician is no longer a case of ringing around; today we have...
Client’s A/R: the Low Hanging Fruit of Advisory

Client’s A/R: the Low Hanging Fruit of Advisory

2016 is looking like a tough year for many of your clients. Debt recovery specialist and lawyer Roger Mendelson knows a thing or two about debt recovery, as his firm Prushka is the largest (non-listed) debt recovery firm in Australia. In keeping with our core mission,...
Prepare for the Rainy Day

Prepare for the Rainy Day

How can businesses protect themselves in case the market turns against them? What’s the key to surviving – and thriving – in difficult times? There are all sorts of dangers ahead for business – sometimes they are simply a case of David versus Goliath. As case in...
Demise of the bank teller

Demise of the bank teller

Images from the past tell a story – and often present a lesson to be learned. Bank tellers are disappearing – fast. When ATMs first came out, they were a tremendous advancement in convenience. In more recent times, bank teller numbers have dwindled; not to be replaced...
Saying No! to a client

Saying No! to a client

Turning away a customer for a professional service provider (lawyer, accountant, financial adviser, bookkeeper) isn’t something she takes lightly. When starting out a professional will take anyone with a heartbeat and a cheque book. But the short-term pain of turning...
How’s your communications skill?

How’s your communications skill?

When people talk to each other they never say what they mean, they just say something else. Like being a good negotiator, effective communication is a learned skill. The more practice you put into it, the more natural and instinctive it becomes to communicate...